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My Account

Customer Support

Customer Care Contact Information

  • Deep Sentinel Customer Care Contact Information

Subscription Fees

  • Why is there a 1-year contract?
  • Are there penalty charges for early termination of subscription?

Shipping and Handling

  • What if I don't receive my order?
  • Do I need to sign for delivery?
  • Where can I track my order?
  • Can I ship my order via Express services?
  • How long does shipping take?
  • How will my order ship?
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Account Management

  • How do I set up autopay?
  • How can I update information on my account?

Warranty

  • Privacy Policy
  • How does the Satisfaction Guarantee work?
  • Is there a warranty?

Order Changes

  • What if I input the incorrect shipping address for my order?
  • Can I change my delivery address?
  • What if I need to change or cancel my order?

Returns and Cancellations

  • Cancellation and Early-Termination Policy
  • Can I keep the security system if I terminate my subscription earlier than a year?
  • What is Deep Sentinel’s return policy
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